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CART Services

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Communication Access Realtime Translation (CART): Providing Effective Communication For People With Hearing Disabilities

Cal Interpreting & Translations (CIT) understands the importance of effective communication for all interpreting and translation services. We recognize that deaf and hard of hearing individuals may face daily communication challenges and require accommodations to participate in some parts of society.

CART, or Communication Access RealTime captioning, is one of the many services we offer to assist in overcoming those communication challenges and barriers. Our organization is committed to accessibility and inclusivity, and we understand the importance of CART captioning services in enabling hearing impaired individuals to live more engaged and fulfilled lives.

Caption And CART

Captioning refers to the process of converting speech into written text. Once the text is converted, it is displayed on a viewing platform such as a computer screen or television. Captioning is often utilized in television, movies, and online videos, to provide accessibility to individuals who are deaf or hard of hearing.

CART vs. Closed Captioning

CART, or Communication Access Realtime, is a form of captioning done in real time where spoken words are seamlessly transcribed into written text. It provides a live, verbatim transcription of the spoken content. CART is real time captioning or instantaneous translation.

This is different from traditional captioning since typical captioning is prepared ahead of time and can be edited. It is usually edited for clarity and readability and may not capture every word or nuance of the spoken content.

What Is A CART Service?

Communication access real-time translation (CART) service uses technology to provide real time captioning of spoken communication for hard of hearing persons. Our certified CART providers here at Cal Interpreting & Translations are trained to use specialized software to accurately and efficiently transcribe spoken language into text in real time.

How Do CART Services Work?

CART services require a highly qualified CART provider, a high speed internet connection, and a computer with specialized captioning software.

The certified CART provider listens to the spoken words and types them into the software. The software then displays the text onto a viewing platform such as a computer monitor or other display device in real time, thus allowing the deaf or hard of hearing individual to read the words as they are spoken.

Remote CART Services

Cal Interpreting & Translations offers remote CART services. Remote CART services enable a CART writer to work remotely and provide live captioning to be accessible from almost anywhere.

It requires a reliable high speed internet connection, a computer, specialized software, and a webcam or other video conferencing software. We can work with any virtual platform the client may need: Zoom, Google Meet, MS Teams, Adobe Connect, or any other you may require.

During a remote CART session, the CART provider listens to the spoken words through the video conferencing software and types them into the specialized software, which then displays onto the client's computer or is projected onto a screen for instant translation in real time. A transcript, either edited or raw, can also be provided at the end of the event.

What Are The Advantages Of CART Services?

Some of the benefits of CART include:

  • Spoken communication is captioned in real time
  • The audience does not need to be fluent in sign language
  • Participation in conversations and events is increased
  • Understanding and comprehension of spoken language are increased
  • Increased access to education, jobs, and other opportunities
  • Ability to participate in online meetings and events
  • Captions benefit English learners, who improve their listening skills by also reading what is being said

Who Uses CART Services?

CART services are used by deaf, hearing impaired individuals, and English learners, who need real-time captions to participate in conversations, events, or other activities effectively. They are commonly utilized in educational settings, business meetings, legal settings, and conferences.

Where Is CART Used?

CART can be used in a variety of settings, including:

  • Classrooms, online courses, or other educational settings
  • Business related events such as meetings and conferences
  • Legal settings and proceedings such as depositions and court hearings
  • Government meetings and events
  • Religious services and events

Why CART? It's The Law: Americans With Disabilities Act (ADA)

The Americans with Disabilities Act (ADA) is a federal law that prohibits discrimination against individuals with disabilities. The ADA requires organizations to provide reasonable accommodations for individuals with disabilities, including CART services, to communicate effectively with deaf individuals. Failure to do so can result in legal action against the organization.

While AI tools have improved over time, they are not accurate enough to be considered a reasonable accommodation, especially because they make more mistakes, cannot identify the speakers, and struggle with accents and poor audio quality.

How Much Do CART Services Costs?

We offer honest and competitive rates, but the cost of CART services depends on several factors, such as the length of the event, location, and the experience of the CART provider. Contact us for a free quote for your CART service requirements.

Why Choose Cal Interpreting & Translations For Your CART Needs?

CART Experience And Expertise

Cal Interpreting & Translations offers the solution you need, with a skilled, committed, and certified team of experts to fulfill your communication requirements with the highest accuracy and effectiveness.

Whether you need CART services for live events, online meetings, or remote classes, CIT offers a variety of customized solutions to meet your specific needs. CIT is also committed to using the latest technology to ensure that your real time captions are delivered with precision and clarity.

Best Realtime Captioning Customer Service

One of our top goals is to provide excellent customer service. We aim to satisfy our clients with high quality services. We take pride in our ability to address any queries or issues you may have and guarantee your interpreting needs are fulfilled by our team members.

Remote Accessibility

Cal Interpreting & Translations is committed to providing equitable access to precise and concise communication for all. We offer a range of interpreting services such as on site interpreting, VRI, and CART to cater to the unique and varying requirements of our clients. We believe that clear and accurate communication is a basic right, and we strive to make it accessible for everyone.

Competitive Pricing For Captioning Services

Recognizing that every individual's interpreting and translation needs may differ, CIT provides reasonable and honest pricing. Contact us for a complimentary quote.

Alternative Communication Services For The Deaf Or Hard Of Hearing People

Onsite Interpreting

Our professional and experienced onsite interpreters are ready to provide on site interpreting services for a variety of settings, including medical appointments, legal proceedings, business meetings, and much more.

We ensure our ASL interpreters, and other sign language providers of other languages, are well prepared for the procedures and terminology specific to each setting, allowing seamless communication between all parties involved.

Video Remote Interpreting (VRI)

Using video remote interpreting (VRI) services, our qualified interpreters can provide live interpretation via video conferencing technology, facilitating real time communication between deaf and hard of hearing individuals.

VRI provides a convenient and cost effective way to access sign language interpreting services from anywhere at any time.

Certified Deaf Interpreters (CDI)

Our certified deaf interpreters (CDI) have undergone rigorous training and testing to earn certifications and gain an in depth understanding of sign language and deaf culture. They possess skills and experiences that bridge linguistic and cultural gaps between deaf and hearing individuals.

Here at Cal Interpreting & Translations, we use highly qualified CDIs to help ensure the deaf community has equal access to accurate, respectful, and culturally appropriate interpretation services in various settings.

CIT By The Numbers

12,000 +

Worldwide Linguists

250 +


1,350,000 +


12,000 +

Clients Served

12,000 +

Worldwide Linguists

250 +


1,350,000 +



Clients Served

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